Accessibility Statement

Willow Lodge is committed to ensuring digital accessibility for people with disabilities.  We are continually improving our user experience for everyone and applying the relevant accessibility standards.  We engage in efforts necessary to meet online usability and web page design requirements recommended by the World Wide Web Consortium (W3C) in its Web Content Accessibility Guidelines 2.2.

Accessibility Standards

For the purposes of this policy, Willows Lodge will use the Worldwide Web Consortium's Web Content Accessibility Guidelines version 2.2, Level AA Conformance (WCAG 2.2 Level AA) as "the Standards."  We use software tools to regularly test and evaluate the accessibility of our website,

Recognizing the ongoing evolution of current web content and technologies, Willows Lodge will continue to test our Willows Lodge website on an ongoing basis for accessibility and report accessibility issues for this website.  Any features found to be inaccessible will be addressed in a timely manner.

Third Party Sites

Throughout this website, we make use of different third-party applications and websites.  These applications and websites, which are not controlled by Willows Lodge, may present challenges for individuals with disabilities that we are not able to control or remedy.

Accommodation

If you encounter any page on our site that presents a challenge for individuals with disabilities, please contact us at willowslodge.com or via phone at 425-424-3900.


 

Room Measurements

  • Entrance: 33"
  • Hallway: 33.5"
  • Entrance Hallway: 62"
  • Bathroom to Shower Doorway: 32.5"
  • Bathroom Doorway: 33.5"
  • Shower: 59.5" x 7'6" open floor space
  • Bathroom: 81.5" x 91" open floor space

Amenities & Services

Americans with Disabilities Act Assessibility

  • All ADA guest rooms are located within the main building adjacent to the lobby and check-in.
  • There are two handicap accessible parking spaces located near the main building--approximately 75 feet away.
  • There are three additional handicap accessible parking spaces directly in front of the entrance to The Spa and the Davidson guest room wing of our property.
  • Parking lots are well paved.
  • The entrances to the main building are double doors that easily open.
  • The Front Desk is accessible to Wheelchair Guests and features a lowered shelf convenient for guests with disabilities.
  • All outlets and most facilities (dining, spa, meeting rooms) are located on the main floor/ground level and are accessible.
  • An elevator can take guests to the upper level of the main building, which has one meeting room and guest rooms.
  • The business center has a computer which can accommodate wheelchairs.
  • The outdoor hydrotherapy pool is located adjacent to the spa. A portable pool lift is available upon request.
  • Portable TDD devices for hearing impaired are available upon request.
  • Guide dogs and service animals welcome.
  • Braille and tactile signage available for meeting space, restaurant, restrooms and guest rooms.
  • Staff will accommodate guests who are blind or have low vision, by offering assistance with printed/visual information.

ADA Features

  • Extra large Roll-in shower (59.5" x 7'6" open floor space)
  • Wheelchair accessible doors (33") & pathways (all exceed 56.6")
  • Grab bars in the shower as well as by the toilet
  • Shower bench
  • Portable hearing assistance device
  • Hand held shower head
  • *Tub is not wheelchair accessible.
  • Lowered bathroom fixtures with ability to roll under the sink.
  • Accessible desk
  • Accessible communication features include visual fire alarms, visual notification for door, flashing light for incoming phone calls, closed captions on the television, TTY for guest use.